Returns & Exchanges

At Hello Smile, we want you to be completely satisfied with your purchase. If you are not happy with your beauty products, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack the unused items in their original packaging to ensure they are protected during transit to our warehouse.

• 3.
  Ship the Items

  Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.